Tivoli Systems, Inc.

For Tivoli Systems, a division of IBM, Ross helped integrate three divisions into a single new department.  The project involved identifying and incorporating best practices into a single way of working.  In addition to training team members, developing a new employee orientation program, and implementing project tracking procedures, Ross established department standards that would help this highly visible new team differentiate themselves.

“Ross helped us merge three independent groups into one cohesive team that is highly effective and accountable for the deployment and support of Tivoli products worldwide.  We have realized significant value from the standards and procedures Ross worked with us to establish.”

Scott Berentsen, Manager of IT
Tivoli Systems, Inc. 
Austin, TX