Testimonials
“Once again, Implementations helped us rebuild and
revitalize one of our most important programs. Ross’ ability
to assess a situation and develop appropriate solutions has
been critical to our success.”
Laura Costello, Director of Marketing Operations
Philips Medical Systems
Andover, MA
“Ross added a practical, professional perspective to the MBA Plus Program. His presentations were clear and relevant, and really helped the students understand their role as professional partners with their clients. We look forward to working with him in future sessions of Plus.”
Stephen Tomlinson, Ph.D., Founding Director
McCombs Business School MBA PLUS Program, University of Texas
Austin, TX
“Ross’ ideas and contributions to our planning session were instrumental in establishing a new course of direction for our organization.”
Mary Cheryl Dorwart, President
Susan G. Komen For the Cure, Austin Affiliate
Austin, TX
"This survey project was very worthwhile for us. We received terrific feedback from our clients regarding the professionalism of the interviews. Implementations' analysis of the client input was thoughtful and insightful. They provided us with a series of recommendations that we can apply to improve our business and responsiveness to our clients."
Jeanie Wyatt, CFA, CEO and Chief Investment Officer
South Texas Money Management, Ltd.
San Antonio, TX
“Ross helped us identify key issues and change long-held perspectives that were limiting the organization. More importantly, Ross worked with us in a way that engaged and motivated the group, and brought us together to achieve a common goal.”
Bill Daugherty, Superintendent
Texas School for the Blind and Visually Impaired
Austin, TX
“Ross helped us develop the necessary skill sets to gain control of our business and move it to the next level. Ross’ approach has become the model and standard for how we solve problems in our company. Many of the systems Ross developed are still in place more than 10 years later.”
Tom Payne, Managing Partner
Payne/Bouchier, Custom Builders
Boston, MA
“Ross' presentation of ‘Beyond Time Management: Improving Personal Effectiveness' attracted an unusually large audience, and was extremely well received. He had terrific command of the material and gave an inspiring presentation. We will definitely have Ross as a speaker again.”
Mark Land
Chairman, University of Texas Club Business Development Group
Austin, TX
"Ross worked perspectives from throughout our organization into a compelling, strategic plan for branding and business development. His abilities and insight were vital to the project's success."
Lynn Sherman, Manager of Governmental Affairs and Community Relations
Lower Colorado River Authority (LCRA)
Austin, TX
“Ross helped us merge three independent groups into one cohesive team that is highly effective and accountable for the deployment and support of Tivoli products worldwide. We have realized significant value from the standards and procedures Ross worked with us to establish.”
Scott Berentsen, Manager of IT
Tivoli Systems, Inc.
Austin, TX
"As a workshop leader, Ross was a joy to work with. He was dynamic, incisive, and did a great job helping us clarify our needs and develop a practical, engaging direction and plan."
Angela-Jo Medina, Education Program Coordinator
Caritas of Austin
Austin, TX
“After a period of rapid growth, our department felt disconnected and disorganized. We hired Ross to help us regain our edge. He worked with us to identify and address aspects of our operation that we had outgrown but continued to do by habit, and helped us get back to playing at the top of our game.”
Tracy Byers, Director, Marketing Services
Philips Medical Systems
Andover, MA
“Implementations helped define critical processes that shaped our company in its inception. When we were ready to take the business to the next level, there was no question that we would call Ross to help us get there.”
Ken Housman, Founder & Managing Director
LongRun Strategies
Ashland, MA
“Our firm had a great track record of work, but had never quite reached our potential for managed growth. Great design is still what drives us, but Ross helped us develop the business approach that supports it. He listened to us and took the time to learn about us, before providing us with some very practical, valuable methods to get to the next level.”
Bob Anderson, Principal & Founder
J. Robert Anderson Landscape Architects
Austin, Texas
“We have worked with Ross on numerous consulting projects since 1997. He has been instrumental in solving a wide range of management problems, and has helped us develop ways of working that have become part of the fabric of the company.”
Paul Hoffman, Chief Operating Officer
Calendar Club
Austin, TX
“We had been focusing on the architecture, but not on running our business as a business. Ross helped us re-think and re-work many aspects of our operation. We are a significantly improved business than we were a year ago.”
Kent Duckham, President
Kent Duckham Architects
Boston, MA
“Ross’ contributions were critical to meeting our goals. He helped us become a much more solid and organized operation.”
Colleen Willis, Business Manager
Cooler Ideas, Sheetrock Contractors
Austin, TX
"Ross has coached dozens of my graduate students, offering them valuable guidance and expertise. He has an encouraging communications style, and has served as a role model for these young professionals. I give Ross my highest recommendation as a consulting trainer."
Leslie Jarmon, Ph.D., Senior Lecturer
The Graduate School, University of Texas
Austin, TX
“I hired Implementations to help me launch a new practice. Even before we opened, Ross’ insights and feedback played a central role in shaping my vision for the business. During the early months of operation, we worked together to create the processes and operating methods that have become the foundation of my firm."
Ryan Street, Principal
Ryan Street and Associates Architecture
Austin, TX
“One of our best business prospects was coincidentally a former client of Implementations. When I mentioned to them that we had been working with Ross on improving our own operation, it immediately gave them the confidence to award us their business.”
Steve Siegel, President
Siegel Associates Structural Engineers
Boston, MA
“We engaged Ross to elevate our field supervisors to true managers and he did just that. It was a big step forward for our company that resulted in more tightly run jobs, and more time for me to focus on business development.”
Peter Bensley, President
Bensley Construction
Cambridge, MA
“We’ve had many good speakers and presentations in recent years, but none has generated as much unsolicited positive feedback as Ross’ did. His topic was timely, clearly presented, and conveyed the importance of this issue.”
Thomas Twombly, President
Lucien, Stirling & Gray Financial Advisors
Austin, TX
“Implementations was instrumental in the launch of our agency. Ross’ facilitation of those initial meetings enabled us to resolve conflicts and find unique solutions to issues that had the potential to undermine us in our infancy. He helped us build a solid foundation for growth.”
Brad Pruett, Partner, Creative Director
VOXmarketing
Boston, MA
“Since 2003, Ross has been instrumental in working with our MBA students and their micro-consulting projects through the Plus Program. His involvement results in clearer project goals and more meaningful experiences for the student teams and their corporate clients.”
Saleem Assaf, Director
McCombs Business School MBA PLUS Program, University of Texas
Austin, TX
“Implementations helped us make changes in our organization that allowed us to handle a higher volume of business, which led directly to increased income and profits.”
Buzz Gondran, President
Action Freight Service
Austin, TX